AFTER-SALES SOFTWARE SOLUTIONS

E-PARTS: the leading software platform for after-sales business

Managing after-sales products and services in an efficient manner is increasingly turning into an important opportunity for Manufacturers to achieve a competitive advantage on markets that become more and more challenging every day.

However, the continuous manufacturing engineering changes and the increasing demand for always more customized products, make the management of the aftersales products and services information increasingly complex.

One of the main aims of the E-PARTS solutions ecosystem is to provide Manufacturers with software tools and methodologies to manage this complexity, supporting them in the centralization process of the after-sales products data coming from the several manufacturer systems, such as ERP systems, PLM, CAD systems, … in terms of eBOM, item master data, design changes, product features, … for the creation of a centralized after-sales Knowledge Base which turns into one of the main pillars for the implementation of the E-PARTS after-sales software solutions (e.g. Spare Parts Catalog, Scheduled Maintenance, …) to provide end-users of the Manufacturer, such as the Dealers, Field Service, End-Customers, … with software tools to easily find accurate after-sales products and services information at Serial Number level, in terms of spare parts, accessories, scheduled maintenance, repairing procedures, consumables, workshop tools, etc.

YOU CHOOSE WHEN AND HOW TO GROW
E-PARTS software solutions can be implemented either as stand-alone solutions or as an ecosystem of integrated solutions, thus enabling end-users to browse the entire after-sales product and service information consistently.

Since our very beginning, after-sales software solutions have been one of our major core businesses. As a result, we have been introducing in E-PARTS many proven technologies along with new features and modules over the years, which cover a wide range of market needs.

The E-PARTS after-sales software solutions have been already successfully adopted by numerous global Manufacturers in a variety of industries including automotive, industrial manufacturing, agricultural equipment, components, plants and production lines, machinery.

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