Carnival Corporation is a global cruise company and one of the largest vacation companies in the World. Their portfolio of cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain and P&O Cruises (Australia) in Australia. These brands, which comprise the most recognized cruise brands in Italy, North America, the United Kingdom and Germany, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. Combined Carnival vacation companies attract 10 million guests annually.

To reach and to maintain such outstanding results the highest standards in services quality, operations excellence and people commitment are required. So no surprise that Carnival turned to Key Technologies to design and deploy the Neptune Platform, the most advanced fleet management solution which helps Carnival  to collect, monitor and analyse a wide range of information coming from each of the 100+ Group vessels, each day. No matter if the vessel is at sea or in a port, navigating the open Ocean or a narrow fiord in Scandinavia. On board crews as well as the support teams in the three Carnival Fleet Operation Centers across the Globe, access the software platform developed by Key Technologies to monitor the status of each journey. In fact, as a scalable, cloud based, IOT solution, Neptune allows to collect in a cost effective way several data from different sources, making them available for almost real time analysis or for ex-post verification and optimisation. As a result navigation safety is improved, energy consumption optimised.

As Franco Caraffi (Technical Product Director, Carnival Europe-Asia) puts “Key Technologies is the right strategic Partner, capable to provide the answer to Carnival Group need to integrate under a unique, simple and effective “umbrella” different systems, in different vessels, from different vendors”.  Ten millions Customers needs the highest care. Neptune Key Technologies solution helps the Carnival Group to secure it. Anytime, anywhere.


For more detail, view the presentation here.